Terms and Conditions
1. General Terms
1.1. Acceptance of Terms: By accessing or using the Store, you agree to comply with and be bound by these Terms, including our Privacy Policy. We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms regularly for any changes.
2. Ordering and Payments
2.1. Order Placement: By placing an order through the Store, you agree to pay the specified price for the product(s) ordered, including any applicable taxes and shipping fees.
2.2. Payment: Payment for orders must be made through the payment methods accepted by the Store. You agree to provide accurate and complete payment information and authorize us to charge your payment method for the total order amount.
2.3. Pricing: Product prices and shipping fees are displayed on the Store.
2.4. Orders: We reserve the right to refuse or cancel any order for any reason but not limited to product availability, errors in product information, or fraudulent activities.
3. Shipping and Delivery
3.1. Shipping Methods: We will ship orders using standard shipping methods displayed in Checkout. We aim to process and ship orders promptly, but delivering times and costs may vary depending on your location and product availability.
3.2. Delivery Delays: We are not responsible for delays in shipping or delivery due to circumstances beyond our control, such as weather, customs or carrier-related issues.
3.3. Shipping Address: You are responsible for providing accurate and complete shipping information. We will not be liable for orders shipped to incorrect addresses provided by you.
4. Returns and Refunds
4.1. Return Policy: We accept returns of unused and undamaged products within 14 days of the delivery date provided there is a genuine reason to return. To initiate a return, please contact us by email.
4.2. Refunds: Once we receive and inspect the returned item, we will process a refund to your original payment method within a reasonable time. Product must be in their original condition, including packaging. Please allow 3 business days for the refund to be processed.
4.3. Return Shipping: Customers are responsible for the cost of returning the product, unless the return is due to a product defect or error on our part.
5. Intellectual Property
5.1. Ownership: All content, trademarks, and intellectual property on the Website are owned by us or our licensors. You may not use, reproduce, or distribute any content from the Website without our express written permission.
6. Governing Law and Jurisdiction
6.1. Governing Law: These Terms are governed by the laws of New Zealand, without regard to its conflict of law principles.
7. Changes to Terms and Conditions
7.1. We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our Website.
8. Contact Information
8.1. Contact Us: For questions, concerns, or assistance, please contact us at dripdryprotection@gmail.com.
By using the Store, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any part of these Terms, please do not use the Store.